Our Privacy Policy
At Crypto Consult, we are committed to protecting your personal information and handling it with care, transparency, and integrity. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communication channels.
Crypto Consult is a South African-based cryptocurrency consultancy and a registered Financial Services Provider (FSP 55052), offering guidance, security solutions, and support for digital asset investors.
We may collect personal information when you submit a contact form, book a consultation, communicate with us via email or WhatsApp, purchase products through our website, or interact with our website or services. This information may include your name and surname, email address, phone number, and any information you voluntarily provide, including basic financial or crypto-related context where relevant to your enquiry.
We use your information to respond to your enquiries, provide support, deliver our services and consultations, facilitate product purchases, improve our website and client experience, and maintain compliance with applicable laws and regulations. We only collect and use information that is necessary for providing our services effectively.
By contacting Crypto Consult via email or WhatsApp, you consent to us communicating with you through these channels for the purpose of responding to your enquiry and providing relevant support or services. We do not send unsolicited marketing messages and will always aim to communicate respectfully and appropriately.
Crypto Consult takes reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. While we take security seriously, no method of transmission over the internet is completely secure, and we encourage clients to share sensitive information responsibly.
We do not sell, rent, or trade your personal information. Your information may only be shared where necessary to provide our services, comply with legal or regulatory requirements, or work with trusted service providers who support our operations and are bound by confidentiality obligations.
Our website may use cookies or similar technologies to enhance user experience and understand how visitors interact with our site. This helps us improve functionality and performance over time.
You have the right to request access to your personal information, request corrections, or ask for your information to be deleted where applicable. If you would like to exercise any of these rights, you may contact us directly.
Crypto Consult operates in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA), and is committed to handling personal data responsibly and lawfully.
If you have any questions about this Privacy Policy or how your information is handled, you are welcome to contact us at any time.